Support
Shelfie — Snap it. List it. Sell it. From shelf to sale. Stelmar Labs builds Shelfie, a mobile listing assistant that turns a few photos into an AI listing draft you can post to eBay, Facebook, and more.
SMS sign-in opt-in (verification program)
Shelfie sends one-time SMS verification codes for phone sign-in only. This page documents the opt-in flow for our SMS program.
- Open the Shelfie iOS app.
- On the sign-in screen, enter your mobile phone number.
- Review the SMS disclosure, including links to our Privacy Policy and Terms of Service.
- Check the consent box: "I agree to receive a one-time SMS verification code at the number I enter."
- Tap Send code to request a verification SMS.
- Enter the 6-digit code to finish signing in.
Message frequency varies. You receive SMS only when you request a code. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help or email support@stelmarlabs.com. Carriers are not liable for delayed or undelivered messages.
Opt-in screenshots
Public evidence of the in-app consent flow (used for SMS program registration review):
Get help
Email support@stelmarlabs.com with your app version and a short description of the issue.
Common topics
- Sign-in code not received — confirm your phone number, check signal, and try again after a minute. If you previously texted STOP, reply START to our sender number before requesting a new code.
- Analyze failed — check network, daily analyze limit, and that you are signed in if the server requires it.
- Listings missing after reinstall — sign in with the same phone number used before to restore synced listings.
- Backup — use Export Backup in the inventory menu to save listings as JSON.